.:Outsourcing, offshoring, nearshoring...
These are all industry terms that are now considered essential for Information Systems. IS departments are faced with a number of sourcing challenges: improve competitiveness, optimise support and supply costs for the service, outsource a low value-added activity, desire to focus its resources on specific activities, find better operational flexibility, change suppliers for already outsourced activities or improve the quality of the service provided.

Making the right supplier and timing choices, prioritizing objectives and actions is often a very complex task.

Beijaflore's Sourcing offer helps customers industrialise and enhance their services, assisting them with ITSM process-related transformation projects, sourcing, and establishing shared service centres. Designed in accordance with the eSCM (eSourcing Capability Model), a methodology and set of tools are offered to help the ISD at every sourcing process stage:

• Analysis of sourcing opportunities
  • Analysis of the performance and cost of various IS services, processes and activities
  • Business case creation
• Feasibility analysis
  • Evaluation of the level of maturity (ability to outsource the activity)
  • Managing the drafting of the call for tenders and analysis of the responses – Help supplier selection
• Production Management, according to 4 key projects:
  • Transformation project management
  • Change Management
  • Adapting governance and processes to the target
  • Adapting the cost model to the target
• Recurrent mode
  • Drafting of service contracts (SLA)
  • Drafting of reports
  • Definition and establishment of the continuous improvement process

 

A few references

Major French Bank
Management of outsourcing and offshoring programmes for telephone support, network, security and messaging activities. Study of various network and security outsourcing scenarios

Media
Preparation of a call for tenders to select a network security provider and contractualisation assistance.